Share your material, target defects, normal throughput and site location so the technical team can prepare the next selection questions.
Share the material you process, the visible defects you need to remove and your target throughput. If you can send a representative sample, we can plan the selection around real test conditions.
For machine selection, the fastest path is to share the material, the defects to remove and the normal throughput. General messages are welcome, but technical requests are easier to answer when the sorting task is clear.
Share the product, destination country, timing and whether you are comparing options or preparing to order.
Send sample photos, defect examples, line throughput and whether the product is free-flowing, fragile or irregular.
The useful next step is a test plan or configuration review, with the machine range narrowed around your material.
BEFORE CONTACTING
A short message is fine if it includes the right details. The first reply should move toward a test plan or configuration review.